Privacy Policy

1. Introduction

Echo Laboratorios ("we," "our," or "us") respects your privacy. We do not collect personal information for marketing, profiling, or analytics. This Privacy Policy describes the limited information involved when you use our websites, applications, and related services (the "Service"). It supplements our Terms of Service. By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. What we collect (minimal)

Billing only. We collect and retain only basic billing-related information needed to process subscriptions and payments. Payment card details are handled by our payment processor (for example, Stripe); we receive limited billing metadata such as subscription status, plan type, and transaction references—not your full card number.

Application logs. The Service may generate technical and operational logs so the application can run reliably (for example, errors, performance, and operational events). These logs are for the application itself and do not store personal data—they are not used to build profiles or databases of individuals.

We do not maintain a separate collection of personal information beyond what is described above for billing and normal secure operation of the Service. Logging into the Service may use standard authentication handled by our infrastructure providers; we do not use that for marketing, profiling, or building personal data stores beyond what those systems require to keep your session secure.

3. How we use information

We use billing-related information solely to:

• Process subscriptions and payments.
• Communicate about billing, receipts, and account-related notices tied to your purchase.
• Comply with legal or tax obligations related to payments.

We use application logs solely to:

• Operate, debug, and secure the Service.
• Diagnose technical issues; these logs do not contain stored personal data as described in Section 2.

4. Sharing

We do not sell personal information. We share billing-related data only with payment processors and other providers strictly necessary to run the Service (for example, hosting infrastructure), and only to the extent required for those purposes.

We may disclose information when required by law, regulation, or legal process, or to protect the rights, safety, or integrity of the Service and our users.

5. Retention

We retain billing records as needed for accounting, tax, and legal compliance and for the duration of your subscription relationship. Application logs are retained only as long as needed for operations and troubleshooting, consistent with this minimal approach.

6. Security

We implement reasonable technical and organizational measures to protect information handled by the Service. No method of transmission over the Internet is completely secure.

7. Your choices and rights

Depending on where you live, you may have rights regarding billing or account-related information processed in connection with the Service. To make a request, contact us using the email below. We may need to verify your request.

If you are in the European Economic Area, UK, or similar jurisdictions, you may have additional rights under local law and may lodge a complaint with your local data protection authority.

8. Children

The Service is not directed at children under the age required by applicable law. We do not knowingly collect personal information from children for unrelated purposes. If you believe we have a concern in this area, contact us.

9. International transfers

Providers we use may process information in the United States or other countries. Where required by law, appropriate safeguards may apply to cross-border transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use after changes constitutes acceptance of the updated Policy where permitted by law.

11. Contact

Questions about this Privacy Policy or your data: support@echolaboratorios.com